Privacy Policy

Malliouhana Hotel and Spa is committed to safeguarding your privacy while visiting the Malliouhana Hotel and Spa web sites. Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the Site includes the gathering of certain types of information about Site users. Because we understand that your privacy is important, we wish to explain the types of information we gather and the way in which we use it. This Privacy Policy applies to the Site.

This Privacy Policy covers two types of information gathered at the Site, personal and aggregated. The term "personal information" refers to data you voluntarily provide in connection with use of the Site that identifies you and/or the company on whose behalf you are accessing and using the Site. Personal information includes, e.g., data submitted in connection with our services, such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information. The term "aggregated data" refers to general information regarding visitors and users of the Site that relates to use of the Site, e.g., traffic patterns, number of visits to certain pages, visits from other web sites or to third-party web sites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site.

What information is collected about you? How do we use it?
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about one of our properties, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form. All forms will provide an opt-out button to allow you to choose not to participate in Malliouhana Hotel and Spalists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for Malliouhana Hotel and Spa purposes or in joint promotions with a Malliouhana Hotel and Spa partner. We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes with the exception of the reservation interface (see Reservations). You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.

Changing Personally Identifiable Information
If a person who has opted in to receive communications from Malliouhana Hotel and Spa needs to change their information (ie. change of mailing address, change of email address, etc...), they must unsubscribe and then opt in anew.

Permission for Use
Malliouhana Hotel and Spa may collect and use personal information that you submit at the Site in any manner that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information. At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by Rosewood, unless you state otherwise at the time you submit the personal information. Please do not request any such communications on behalf of an individual or company if you are not authorized to make the request.

Withdrawing Consent to Use
If, after permitting use of your personal information, you later decide that you no longer want Malliouhana Hotel and Spa to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by sending an e-mail. To unsubscribe, email us at info@malliouhana.com

Use of Aggregated Data
Malliouhana Hotel and Spa is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, Malliouhana Hotel and Spa may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.

Exceptions to the Privacy Policy
Malliouhana Hotel and Spa has two exceptions to these limits on use of personal information:
(1) Malliouhana Hotel and Spa may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of Malliouhana Hotel and Spa from unauthorized use, or misuse, of the Site or anything found at the Site.
(2) Malliouhana Hotel and Spa may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.

Use of Cookies
To enable features at the Site, Malliouhana Hotel and Spa may assign one or more "cookies" to your Internet browser. Cookies, among other things, speed navigation through our Site, keep track of information so that you do not have to re-enter it each time you visit our Site, and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer's hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user.

We use cookies to collect and maintain aggregated data (such as the number of visitors) to help us see which areas are most popular with our users and improve and update the content on our site. While in the process of browsing our site, you also provide us with information that doesn't reveal your personal identity -- what type of destination you're exploring, for example. We use this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address, or other identifying information.

You may occasionally receive cookies from unaffiliated companies or organizations, to the extent they place advertising on our Site or are linked to the Site. These third-party cookies may collect information about you when you "click" on their advertising or content or link. This practice is standard in the Internet industry. Because of the way in which the Internet operates, we cannot control collection of this information by these third parties, and these cookies are not subject to this Privacy Policy.

Children's Privacy & Parental Consent
Please be aware that Malliouhana Hotel and Spa has not designed this Site for, and does not intend for it to be used by, anyone under age 18. Accordingly, this Site should not be used by anyone under age 18. Our privacy policy prohibits us from accepting users who are under the age of 18. Malliouhana Hotel and Spa specifically requests that persons under the age of 18 not use this Site or submit or post information to the Site. Should Malliouhana Hotel and Spa in advertently acquire personal information or other data from users under the age of 18, Malliouhana Hotel and Spa will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 used the Site and submitted personal information without solicitation by or permission from Malliouhana.

Reservations
If you decide to make an online reservation, you will be linked to a reservation interface. This site is governed by their own privacy policies and security measures.

What information is secure? What isn't?
E-mail communication to and from our site is not secure unless clearly noted otherwise. This is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to us by e-mail.

When working with our internal database created from online opt-in activity on Malliouhana site, we employ industry standard encryption technologies to help protect consumer data.

Your Consent To This Privacy Policy
Use of the Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by Malliouhana, as described in this statement, and also signifies agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Malliouhana Hotel and Spa from responsibility to the user.

Policy Modifications & Contacting Rosewoodhotels.com
Malliouhana Hotel and Spa reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have questions about our policies, please contact: